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Each Griegst ring is made in one size as we use the one and only originally mould to create every piece with. Today we adjust the rings for the customer and we will do our best to help and accommodate your request. If your size is unavailable in the size menu please contact us at firstname.lastname@example.org, and we will do our best to accommodate your wish.
The first re-sizing is complimentary - however, when increasing the size by more than four sizes up, an additional fee may occur.
If you are not able to visit our jewellery atelier in Copenhagen, we recommend you to visit your local goldsmith to get the preferred finger measured.
For any size enquiries please contact us at email@example.com or +45 26 49 99 50
SHIPPING, RETURNS, EXCHANGES
All items are shipped fully insured worldwide with DHL Express complimentary.
At the point of reception of package the responsibility is transferred fully to the recipient and the insurance is no longer valid.
For purchases from either our boutique or web shop you may return your Griegst piece for a full refund within 14 calendar days from the date of delivery. Please contact us to confirm your return and receive shipping information. You may also return the piece to the Griegst boutique directly.
All returns and exchanges must be in the original condition and must be accompanied with the original packaging.
Kindly note that, custom ordered pieces are final sale and cannot be returned or exchanged. Once you request a customised product and place your order, the purchase is binding and the product can not be returned, regardless of reason. Similarly, pieces with signs of wear, damage, or alteration (engraved, embossed, resized etc.) cannot be returned or exchanged. Once you have placed the order and asked for a unique size, the purchase is binding and the piece of jewellery can not be returned.
Please do not hesitate to contact us if any further questions at firstname.lastname@example.org or +45 26 49 99 50
CONFLICT FREE DIAMONDS
Griegst only buys diamonds from long time suppliers who can live up to The Kimberley Process.
The Kimberley Process is a gurantee that purchased diamonds have been procured in accordance with United Nations resolutions and trough legal channels not involved in any conflicts, there of the name conflict free diamonds. For more information, please visit https://www.kimberleyprocess.com
Griegst is proud to support and be part of non-conflict precious stones. Furthermore our gold is sourced ethically via our business partners who are LBMA (The London Bullion Market Association) and RJC (Responsible Jewellery Council) certified.
Griegst pieces should be worn and enjoyed at all times. But when not using your piece of jewelry, we always recommend you to store the jewelry in its Griegst suede pouch that is complementary to your purchase.
We do not recommend trying to clean jewelry yourself; instead we highly advise you to get your Griegst piece cleaned at the goldsmith affiliated with Griegst. Should you wish to clean it yourself anyhow, you can use a gentle dishwashing soap and lukewarm water, then pat dry.
When wearing your piece of Griegst jewelry, inevitably over time, pieces need occasional polishing, adjustment or repair. To ensure the proper level of craftsmanship, any repairs or alterations of Griegst jewelry should only be performed by the goldsmith affiliated with Griegst. Kindly contact us beforehand. Repairs or modifications made outside the Griegst workshop may affect the original design of the piece.
COMMISSIONS AND CUSTOM DESIGNS
The Griegst House has a long history and tradition of the making of bespoke and custommade pieces and we will be more than happy to learn more about our clients' wishes and thoughts to help them realize their dream. Please contact us to learn more.
Every stone is sourced individually and all stones are unique. If you have a special request on precious stones, be it diamonds, emeralds, sapphires, rubies etc. please contact us at email@example.com and we will do our best to accommodate your wish.
We look forward to hearing from you!