Terms and Conditions

Legal Notice

This website (www.griegst.com / www.griegstjewelry.com, “Website”) is owned by Griegst ApS, CVR-nr. 39056755 (“Griegst”) with registered office located at Holbergsgade 10, 1057 Copenhagen K, Denmark. Tel: +45 26 49 99 50. Hosting service for this website is provided by infomaniak.com.

Purchasing of any products supplied by Griegst (“Products”) requires that you accept Griegst’s privacy policy. Please visit Griegst’s privacy policy for information on how Griegst collects and uses personal information from users of the Website.

Your purchases of any Products will be governed by the following terms and conditions (“Terms and Conditions”).  Griegst may revise the Terms and Conditions from time to time. Any changes to the Terms and Conditions will apply for all orders placed on or after the date of the effected date stated in the Terms and Conditions or elsewhere on the Website. You are advised to check this page regularly to take notice of any changes, as any changes are binding for you.

Please read these Terms and Conditions carefully before placing an order.

Before placing an order for any Products, you must read and accept the Terms of Conditions. Your attention is drawn in particular to the provisions “Liability”.

Terms of Sale

All orders are subject to acceptance and availability.

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that Griegst have received it.

Griegst may choose not to accept any order in Griegst sole discretion including - without limitation - in the case of pricing errors, inability to obtain authorization for payment, if shipping restrictions apply to a particular item, if the item ordered is out of stock or does not satisfy Griegst’s quality control standards and is withdrawn, or if you do not meet the eligibility criteria set out within the Terms and Conditions.

Acceptance of your order and completion of the contract between you and Griegst (the “Contract”) will be completed when Griegst email you to confirm that the Products have been dispatched (the “Dispatch E-mail”). The language of the contract is English.

The Contract for the sale of Products will relate only to those Products that has been confirmed in the Dispatch E-mail. Griest will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch E-mail.

Please note that items in your shopping basket are not reserved and may be purchased by other customers.

Payment

Payment can be made with MasterCard, Maestro, Visa, Visa Electron, Diners, JCB, American Express and any other methods that may be clearly advertised on the Website from time to time. Payment will be debited and cleared from your account upon placing your order by Griegst.

You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Griegst, we will not be liable for any delay or non-delivery.

Griegst take all reasonable care to make the Website secure. All credit card transactions on the Website are processed using Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. 

Furthermore, Griegst will take all reasonable care, in so far it is in Griegst’s power to do so, to keep the details of your order and payment secure, but Griegst cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

Prices & Value Added Tax

The price charged for a Product will be the price in effect at the time your order is placed and will be set out in the Dispatch E-mail.

Prices on the Website are shown in your own local currency including and adjustet for VAT, import Duty and shipping, depending on you I.P. location and will be billed in DKK at checkout time converted to your own local currency at checkout time.

In the event of a pricing error, you accept that Griegst has the right to cancel the order. If the pricing error is obvious and could reasonably have been recognised by you as an error, you acknowledge that Griegst will be under no obligation to provide the relevant Product(s) to you at the incorrect price, even though a Dispatch E-mail has been sent.

If you are a customer whose credit card is not denominated in DKK, the final price will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.

Please be aware that orders placed for a delivery outside of the EU may be charged with a customs fee, which is not included in the shipping expenses from Griegst. 

Return Policy & Exchanges

Griegst accept returns and exchanges on new unworn and unused Products within 14 days of delivery.

All Products must be returned in its original sealed packaging and must be unused and returned in the original condition, intact, undamaged, unused and with their original seal.

You must not remove any of the security tags or other tags from the product. Griegst will be unable to accept the return of any item where there is evidence that these instructions have not been followed.

The return of the Products has to be addressed to Griegst, Holbergsgade 10, DK 1057 Copenhagen K, Denmark.  Griegst recommend that you insure the return shipment as you are under duty to take reasonable care of the goods and will be liable for damage to them until Griegst receive them at the address. In case of dispute, Griegst also recommend you retain proof of sending. Refunds will be issued within 30 days of Griegst receiving your cancellation notice and the returned unused product(s).

You will also need to return the entire order to Griegst by secure means to ensure it reaches Griegst in good condition at your own cost.

PLEASE NOTE OUR RETURNS POLICY DOES NOT APPLY TO UNIQUE ITEMS AND CUSTOMISED SIZES. 

Griegst will only cover shipping costs incurred if the error lies with Griegst.

Delivery

The Products are shipped within 2 weeks for express delivery for in stock Products. Products not in stock and customised sizes are shipped within 3-8 weeks. Delivery shall in any event take place within 30 days after the dispatch e-mail, unless otherwise stated in these Terms and Conditions.

All products are shipped with DHL Express, total value of package insured until received at your end. At the point of received package the full responsibility is transferred to you and the shipping insurance is no longer valid. We do not deliver to any other addresses than the one registered with your credit card.

Sizes

Our products are designed in one original size, and in some cases we offer these in alternate sizes. Some products can further be customized, by way of manual labour at an extra cost, to fit a certain size that may or may not be advertised on the site. If you dont see your size in the size menu by the product, please contact us, in advance of your purchase, with your size and we will let you know if we can deliver the product in that specific size. Not all products can be fitted to all sizes. All our sizes are meant as guidance only, and Griegst does not take responsibility if the product does not fit you, or for any interpretation of size and international size conversion tables. Please note that we do not accept returns on any custom sized product. Once you place the order, and ask us to create a unique size for you, the purchase is binding and the product can not be returned, regardless of reason. Furthermore, please refer to "Whats my size" on our website next to each product. 

Events outside our control

Griegst will not be liable or responsible for any failure to perform, or delay in performance of, any of Griegst’s obligations under a contract that is caused by any act, event, omission, non-happening or accident outside Griegst’s reasonable control, including (without limitation) industrial action, civil commotion, war, riot, terrorist act, fire, explosion, storm, flood, any natural disaster, impossibility of use of appropriate modes of transport or technological or communication problems (“Force Majeure Event”). 

Griegst’s performance under any contract is to be suspended for the period that the Force Majeure Event continues, and Griegst will have an extension of time for performance during that period.  Griegst will use its reasonable endeavors to bring the Force Majeure Event to an end or to find a solution by which Griegst’s obligations under the contract may be performed despite the Force Majeure Event.

Title to Products

Ownership of the Products will pass to you only when Griegst has received full payment in respect of your order, including all taxes, shipping and other charges. Until then, Griegst retains full legal title to the Products. The Products will be at your risk from the time you take physical possession of them.

Our Liability

Griegst warrant to you that any Product purchased from Griegst through the Website is of satisfactory quality and reasonably fit for the purposes for which products of the kind are commonly supplied. We provide a 12 month warranty after receiving the purchased Products. The warranty does not cover : loss of precious stones from products, wearing and use of the product that damages the product and is not intended for it, storing or exposing the products to excessive heat, light, radiation, chemicals or other elements that may harm the product and cause corrosion.

Every care has been taken in the preparation of the content of the Website to ensure that the items and terms are described accurately. There may, however, from time to time be technical inaccuracies and/or typographical errors. There may be slight variations from time to time in style or colour reproduction or in text descriptions. As the actual colours you will see will depend on your monitor, Griegst are unable to promise or guarantee that your monitor's display of any colour will actually reflect the colour of the product delivered to you. To the extent permitted by law, Griegst shall not be liable for any claims either direct or in terms of consequential loss relating to the accuracy of the information contained in any of the sections of the Website, whether this arises from breach of duty, breach of contract, negligence or any other way.

Griegst are not liable for any use of the Products if you use them for other purposes than they are made for. The products are not suitable for children under five years. The products contain small parts.

Griegst are not responsible for indirect losses.

Griegst’s liability is in any case strictly limited to the purchase price of the product you purchased.

This does not, however, include or limit in any way Griegst’s liability:

(a) For death or personal injury caused by our negligence; 

(b) For fraud or fraudulent misrepresentation; or 

(c) For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

Griegst may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at Griegst sole discretion. Griegst will not be liable to you or any third party by reason of Griegst’s withdrawing any merchandise from the Website whether or not that merchandise has been sold; removing, screening or editing any materials or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Written communications

Applicable laws require that some of the information or communication we send to you should be in writing. When using the Website, you accept that communication with us will be mainly electronic. Griegst will contact you by email or provide you with information by posting notices on the Website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communication that we provide to you electronically comply with any legal requirement that such communication be in writing. This condition does not affect your statutory rights.

Transfer of rights and obligations

The contract between you and Griegst is binding. You may not transfer, assign, charge or otherwise dispose of a contract, or any of your obligations arising under it, without Griegst’s prior written consent. Griegst may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

Status

By placing an order through the Website, you warrant

(a) That you are legally capable of entering into binding contracts; and

(b) That you are at least 18 years old.

Waiver

If Griegst fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if Griegst fail to exercise any of the rights or remedies to which Griegst are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by Griegst of any default shall not constitute a waiver of any subsequent default. No waiver by Griegst of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

Severability

If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. 

Photography

Some items may appear larger or smaller than actual size due to screen defaults and photography techniques. Other items may be represented at a larger than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

Trademark & Copyrights

The names “Griegst”, “Griegst Jewelry”, “Spiral”, “Wave”, “Cosmos”, “Stardust”, "Heavens Face", "Lucy in the sky with Diamonds", "Oak Woman", "Stardust", "Double Stardust", "Spiral Collier", "Big Wave", "Big Fan", "Small Heavens Face" and “Faces” are trademarks of Griegst. All designs, photographs, artworks, films, animations, sounds, codes and texts are copyright to Griegst.

Griegst has created this Website to provide information about its business and products for your personal use. You may download one computer copy or print one copy of the material on this Website for your own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark are preserved in full and are not modified, deleted or changed.  

Unless otherwise stated, you should assume that everything you see, hear or read on the Website (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, sounds, video clips, written and other materials) are protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.

You are not authorised to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second-hand works based on or use any Griegst material in any way for any public or commercial purposes. Furthermore, Griegst’s material may not be displayed or communicated on any other website, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use Griegst’s material will automatically terminate. Any copies made of material belonging to Griegst must immediately be destroyed. Any unauthorized use of Griegst’s material may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Entire agreement

These Terms and Conditions and any document expressly referred to in them represent the entire agreement between you and Griegst in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement, whether oral or in writing. 

Both parties each acknowledge that, in entering into a contract, neither of the parties have relied on any representation, undertaking or promise given by the other or implied from anything said or written in negotiations between the parties prior to such contract except as expressly stated in these terms and conditions.

Neither of the parties shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

Law and jurisdiction

All sale contracts for purchase of Products through the Website are concluded in Copenhagen, Denmark. Such contracts and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Danish law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of Denmark.

PRE-ORDER TERMS AND CONDITIONS

These Pre-Order Terms and Conditions (“Terms”) govern the placing of pre-orders (“Pre-order”) with Griegst ApS, business registration no. 39056755 (“GRIEGST”, “we”, “our” or “us”). Please read these Terms carefully before submitting your Pre-Order of any GRIEGST’s products (“Products”). By submitting your Pre-Order, you agree to be legally bound by these Terms.

Pre-Order reservation
When placing a Pre-order for GRIEGST products, you will be required to provide certain information, such as your address and other billing information. You represent and warrant that all such information is accurate, and you shall ensure that such information is kept current. GRIEGST shall have no responsibility or liability for inaccurate information or information that later becomes outdated, and shall have no obligation to make efforts to determine the correct contact or shipping information. You acknowledge and agree that GRIEGST may decline or delay reservations to avoid oversubscription or as it deems appropriate, we will make efforts to inform you within two (2) weeks of our receipt of your Pre-Order, and you will be entitled to a full refund of the purchase price in case of a decline by GRIEGST. 

Price and payment 
You will be charged the full price of the Products at the time of placing the Pre-Order. Methods of payment accepted are: (1) Bank transfers; or (2) Credit card payment (Visa, Visa Electron, MasterCard). The purchase price does not include import duties, taxes, transfer fees, and other governmental charges, which are your (“Buyer”) responsibility.

Priority
GRIEGST will produce Products according to the order in which the Pre-orders are received.

Delivery schedule
Although we will make efforts to begin delivering Products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery is only an estimate, is subject to change, and GRIEGST does not represent or warrant that it will be able to ship the Product by the estimated date. As a result, in the event that a delay arises and the estimated shipment is not met, GRIEGST is not responsible for any damages that may occur due to the delay, nor shall we be obligated to provide any discounts, refunds or credits due to any such delays. We will make efforts to provide you updates with respect to such delivery schedule.

Cancellation
GRIEGST may cancel your reservation by terminating the Pre-order at any time for any or no reason prior to our notice to you that your Product is ready for delivery. If GRIEGST cancels your reservation you will receive a refund of the purchase price without interest. Subject to Section 9, you are not entitled to cancel your Pre-order and you shall thus – for the avoidance of doubt – be legally bound to acquire the Product(s). 

Limitation of Liability
Under no circumstances will GRIEGST be held liable for any incidental, special or consequential damages arising out or related to this agreement. In the event that GRIEGST is held liable for any damages arising out or related to these Terms and/or the Products, your sole and exclusive remedy will be the full refund of your purchase price without interest.

Customer Information
We will use any information that we may collect about you only in accordance with our General Terms and Conditions and Privacy Policy as applicable from time to time available at https://griegst.com/pages/terms-of-use and https://griegst.com/pages/shipping (“Terms and Conditions”).

Shipment and delivery
Prior to shipment we will provide you with a notice of delivery. Delivery of the ordered Products will be subject to our Terms and Conditions applicable at the time of delivery.

Change to these Terms
GRIEGST reserves the right to change any of the terms for any or no reason. We will provide notice of any material changes and, if you are unhappy with such material changes, your sole and exclusive remedy will be to cancel your reservation.

Governing law and venue
Your Pre-Order and any dispute or claim arising out of or in relation hereto shall be governed by and construed in accordance with Danish law without regard to its principles on choice of law and is subject to the exclusive jurisdictions of the Danish courts. The City Court of Copenhagen (in Danish: “Københavns Byret”) shall be the court of first instance